PRIVACY POLICY
1. Who we are
QPE Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
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Contact details:
QPE Ltd
15 Faraday Road, Glenrothes, Scotland, KY6 2RU
Email: sales@qpe.co.uk
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2. Our associated companies
We may work with companies with which we have a commercial or ownership relationship. This includes companies that provide related products and services within our wider business network.
In some circumstances, we may share personal data within this network or work together to provide services and communicate with customers, as described in this Privacy Policy.
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3. The information we collect
We may collect and process the following personal data:
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Name
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Company name
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Email address
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Telephone number
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Information you provide when contacting us
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Technical information such as IP address, browser type, and website usage data
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4. How we use your information
We use your personal data to:
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Respond to enquiries and provide requested information
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Provide and manage our products and services
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Maintain internal records
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Improve our website, services, and customer experience
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Provide technical support
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Send information and marketing communications where permitted by law
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5. Legal basis for processing
Under UK GDPR, we rely on:
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Legitimate interests – to operate and improve our business and communicate with business contacts
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Contract – where processing is necessary to fulfil a contract with you
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Consent – where required (e.g. certain marketing or cookies)
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6. Marketing
We may send you information and marketing communications about our products and services, and those of associated companies, where permitted by law.
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You can opt out at any time by:
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Clicking the unsubscribe link in emails, or
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Contacting us at sales@qpe.co.uk
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7. Sharing your information
We do not sell your personal data.
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We may share your information with:
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Service providers (e.g. IT support, hosting providers)
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Professional advisers (e.g. legal and financial advisers)
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Contractors and consultants
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Companies with which we have a commercial or ownership relationship, where this supports service delivery or allows us to provide information and marketing communications about relevant products and services
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We may also disclose personal data where required by law or to protect our legal rights.
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8. International transfers
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Where necessary, we may transfer your personal data outside the UK. Where we do so, we ensure appropriate safeguards are in place.
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9. Data retention
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We retain personal data only for as long as necessary to:
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Maintain business relationships
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Fulfil the purposes outlined in this policy
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Meet legal and regulatory requirements
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10. Data security
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We take appropriate technical and organisational measures to protect your personal data.
However, transmission of information over the internet is not completely secure, and we cannot guarantee its security.
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11. Your rights
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Under UK GDPR, you have the right to:
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Access your personal data
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Correct inaccurate data
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Request deletion of your data
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Object to processing, including direct marketing
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Restrict processing in certain circumstances
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Request transfer of your data (data portability)
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You also have the right to lodge a complaint with the Information Commissioner's Office.
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To exercise your rights, contact: sales@qpe.co.uk
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We may request proof of identity.
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12. Cookies and analytics
Our website may use cookies and similar technologies to improve user experience and analyse website traffic.
Where required, we will request your consent before placing non-essential cookies.
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13. Third-party websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
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